What you can ask for
In the app, all four live under Settings ▸ Legal ▸ Your data. From a browser, each one opens a message to our data protection officer with the right subject line already filled in — you only need to send it from the address on your account.
Download my data
A copy of your profile, listings, messages and review history, sent as a file you can open anywhere.
Request a copyCorrect my details
Most fields you can edit yourself in the app. For anything locked to a verification check — your legal name, your date of birth — ask us and we will correct it.
Ask for a correctionWithdraw a consent
Turn off listing alerts and product emails, or withdraw consent for anything you agreed to at sign-up. Withdrawing does not undo processing already done lawfully.
Withdraw a consentDelete my account
Your profile, listings and messages are removed within 30 days. Billing records are kept for seven years because tax law requires it, and a ban record is kept so a suspended account cannot simply be recreated.
Request deletion
What the app asks your phone for
Three permissions, and you can revoke any of them from your phone’s settings without losing your account.
- Location — Sorts listings by distance from you.
- Off until you turn it on. Search works without it — results are just ordered differently.
- Camera — Listing photos, and capturing your ID during verification.
- Only opens when you tap a capture control. Nothing is recorded in the background.
- Contacts — Not used.
- We never upload your address book. The app does not ask for this permission at all.
How long it takes
- 24 hours
- A data export is queued and emailed to you
- 30 days
- Any request is answered — usually far sooner
- 30 days
- A deleted account is gone from our systems
- 7 years
- Billing records survive deletion, as tax law requires
If we miss a deadline or you disagree with the answer, you can complain to the Nigeria Data Protection Commission. You do not need our permission to do that, and it doesn’t affect your account.